What Is A Concierge And Just What Can A Concierge In A Hotel Help With?

Have you ever wondered what is a concierge and just exactly what kind of things can a concierge in a hotel help with? Read on to find out just exactly what you can expect

Are you thinking of booking a break overseas, visiting one of the many beautiful villages of the Cotswolds or if you are thinking of a luxury staycation, relax, unwind, and forget about the craziness of the last 18 months or so? If yes, you’ve no doubt looked into a number of hotels to stay in to make your break that little bit more special.

When choosing a hotel, you’ll no doubt read reviews and find things out about the hotel such as: whether they offer room service, what the menu is like, what the facilities are like, is WIFI included, and so on. One thing that a lot of people don’t look into, but really should, is concierge services.

Hotels, credit card companies, apartments, and various other businesses offer concierge services to their customers, yet people are still baffled as to what they are and why they’re so important.

If you’re wondering what a concierge is, the following should clear things up nicely:

What Is A Concierge?

What Is A Concierge And Just What Can A Concierge In A Hotel Help With?

Put very simply, a concierge is an individual employed either in a hotel, an apartment building, or via a credit card company to serve as a type of receptionist, as well as a representative of the employer, and sometimes even to function as a janitor.

Basically, a concierge is employed to keep everything ticking over nicely, and to ensure that customers/guests/clients/tenants are happy and well looked after.

A concierge in a hotel is particularly useful, as ordinarily they are multilingual and can therefore help communicate with guests from abroad or who speak a foreign language. It’s small touches like this that can really make a huge difference.

What Can A Hotel Concierge Help With?

Okay, some of you may think that a concierge in a hotel is a little over the top and unnecessary, but you’d be surprised by just how useful a hotel concierge can really be.

A few things that a concierge in a hotel can help you with include:


Okay, you’re in a beautiful hotel in a stunning location on your dream holiday with the love of your life, and you want to ask your partner to marry you. Sure, you could pick up a ring, get down on one knee and do it the old-fashioned way, but sometimes people want to make the proposal unforgettable.

Hotel concierges can help plan a proposal in numerous ways. They can arrange for special trips, special décor in your room, they can keep secrets, they can recruit other employees and guests, and more besides.

Learning A Foreign Language

When you have your own concierge at a hotel, they’ll be incredibly friendly and accommodating. Because concierges in hotels are normally multilingual, they can help to teach you some important words and phrases during your stay.

Save You Money

Another huge benefit of hotel concierges is the fact that they can help save you money. They can recommend taxi services, they can tell you which services and companies to avoid, they can tell you which places are expensive and which overcharge, and much more.