Wondering how many jobs are available in the consumer services industry? There are millions of jobs in different careers in the consumer services sector.
When you’re looking for a career, it’s important to do your research. How many jobs are available in consumer services? What kind of training do you need? What is the earning potential? In this comprehensive guide, we will answer all of those questions and more! We’ll discuss the different types of jobs that are available in consumer services, as well as the education and experience required for each one. You may also want to check out 25 Of The Best Paying Jobs In Major Chemicals.
So whether you’re just starting out in your career or you’re looking to switch industries, this guide will help you make the best decision for your future!
The consumer services industry is a broad one, encompassing many different types of businesses. From retail to hospitality to home health care, there are many options available for those looking for a career in this field. And with the ever-growing demand for customer service, there are plenty of job opportunities available!
The first step in finding the right career in consumer services is identifying your interests and skills. Do you enjoy working with people? Are you patient and detail-oriented? Do you have experience in sales or customer service? Once you’ve identified your strengths, you can start exploring the different types of jobs that are available.
How Many Jobs Are Available In Consumer Services?
There are millions of career opportunities accessible in the consumer services sector. Because customers almost always want to interact personally with a live representative, jobs in consumer service are virtually always in great demand. This is because customers value the ability to tailor their interactions with businesses.
This expansive industry encompasses a variety of well-known occupations, such as those working in call centers, front desk receptionists, and providing technical assistance. There are a large number of available opportunities in the consumer services industry; nevertheless, the job prognosis for certain positions is more favorable than that of others during the next ten years.
What Are Consumer Services?
A consumer service is an intangible good that is sold to private households rather than to commercial enterprises. In order to provide a service, various components are required. These components include service providers, such as employees of the company; equipment, including vehicle equipment, cash registers, and electronic devices; physical facilities, such as buildings; customer contacts; and individual service users.
You are surrounded by many different instances of customer service. They consist of services such as those offered by hotel businesses, personal insurance, train travel, education, health care, recreation, catering, tourism, finance, entertainment, and home maintenance. Also included in this category are services offered by catering firms.
When compared to consumer items and other components of consumer products, it stands apart. Products that can be held in one’s hand, such as footwear, personal computers, and mobile phones, are examples of consumer goods. To cut a long tale short, consumer products encompass both the commodities and services that are purchased by consumers. Both demand a distinct shift in how marketing strategies are applied to customer care.
In addition, we make a distinction between providing service to customers and providing service to consumers. It is the assistance and direction offered by the corporation to customers who have purchased or are making use of its products. One illustration of this would be an after-sale service.
Different Types Of Consumer Services
There are four unique categories of customer service to choose from. Let’s take a closer look at these categories and then explore the many job opportunities available in the figures.
1. Service at Both Wholesale and Retail Levels
This is simply concerned with dealing with the general public through offering products or services to members of the public. This is broken down into two categories: retail and wholesale. The convenience stores that are there for you when you find yourself in need of certain items are excellent illustrations of retail customer service.
When selling products or services to members of the public, they interact directly with those customers. The retailers conduct business with the wholesalers. They make bulk sales to them, which comes before the merchants make sales to individual customers. Despite their seeming insignificance, they are of the utmost significance. For this reason, there has been a significant increase in the number of employees that is available for people.
This industry offers a wide variety of employment opportunities, including positions in sales, accounting, management, human resources, information technology, and more.
2. Consumer Services pertaining to Health and Social issues
It should come as no surprise that the healthcare industry is a component of this sector, which is a highly significant one. They work to guarantee that the general population has access to adequate medical care. There are many different kinds of health and social consumer services, some examples of which include community health centers and safety net hospitals.
People with modest incomes and those who do not have health insurance can obtain quality medical treatment at safety net hospitals. The provision of enough funding by the government is essential to the successful running of these institutions. People who do not have health insurance and who live in areas that are underserved are able to take advantage of the primary health care services provided by the community health center.
Because there are so many organizations and businesses in the area that provide social and health services, there are a significant number of work opportunities in this industry. These positions are accessible in a variety of settings, including hospitals, schools, rehabilitation centers, nursing homes, primary health care centers, and other similar facilities.
Dietitians, nurses, social workers, pharmacists, and other related professions are examples of the kinds of careers that are available in these locations. Due to the demanding nature of the work, the compensation is substantial. The expansion that has been seen in this industry in the United States is quite noteworthy and full of possibilities. There are potential openings within the industry.
3. Leisure and Hospital Service
The purpose of leisure and hospitality services is to improve the quality of life in a particular context, such as by providing a place to stay, food, recreational opportunities, and so on. In this industry, there are a great number of work opportunities that may provide various people with a source of income.
The leisure and hospitality sector is one of the most dynamically expanding markets in the United States. And according to projections made by the Bureau of Labor Statistics, the sector is expected to have faster growth than any other industry over the course of the next decade.
4. Education Consumer Services
One thing that can be counted on to be consistent no matter what hour it is is the constant presence of students. This is most likely the reason why the education consumer service has been enjoying such a significant expansion recently.
The services provided in this industry include academic counseling and advising, exam preparation, refinancing of student loans, career education, and planning, and career planning. You will most likely acknowledge that such a vast market exists. The educational industry is home to a large number and variety of work opportunities. The ones that are common knowledge are occupations that include instructing pupils at various educational levels.
9 Of The Most Common Jobs Available In Consumer Services?
1,689,000+ Jobs Available In The US
The duties of a receptionist vary depending on the size and type of their employer. However, most receptionists perform similar duties, such as answering phones, routing calls, taking messages, greeting visitors, and providing general information about the company. Some receptionists may also be responsible for scheduling appointments and maintaining calendars.
Qualifications Required: A high school diploma or equivalent is required to become a receptionist. Many employers also prefer candidates who have some postsecondary education, such as completing a vocational program or taking college courses related to business administration, office management, or communication. Some employers may require that receptionists have prior experience working in an office environment.
Strong customer service, administrative, and organizational skills are essential for success in this role. Receptionists must be able to multitask and stay calm under pressure. They should also be proficient in using computers and common office software applications. Excellent written and verbal communication skills are also important, as receptionists are often the first point of contact for customers and clients.
2020-2030 Job Growth Rate: The number of available receptionist job opportunities in the United States is expected to grow by about 5% over the next 8 years.
2. Account Manager
1,022,000+ Jobs Available In The US
An Account Manager is responsible for managing a portfolio of accounts and developing relationships with key customers. They work closely with other departments within the company to ensure that customer needs are being met. The role of an Account Manager is to increase sales and grow the business by maintaining and expanding existing customer relationships.
The duties of an Account Manager vary depending on the size and type of company they work for.
Qualifications Required: To become an account manager, you will need at least a bachelor’s degree in business administration or a related field. In addition, you should have several years of experience working in customer service, sales, or another relevant field. Strong communication and interpersonal skills are also essential for success in this role. If you have these qualifications, then you may be ready to pursue a career as an account manager!
2020-2030 Job Growth Rate: The number of available Account Manager job opportunities in the United States is expected to grow by about 5% over the next 8 years.
418,000+ Jobs Available In The US
The duties and responsibilities of a Host/Hostess may vary depending on the employer but there are some common duties and responsibilities associated with the role. The most common duty of a Host/Hostess is to greet guests and seat them in the restaurant. Other duties may include taking reservations, answering phone calls, preparing tables for dining, providing information about menu items, cleaning up after guests have finished dining, and assisting with any other needs that guests may have.
An important responsibility of a Host/Hostess is to ensure that all guests have a positive dining experience. This means providing excellent customer service, being attentive to guests’ needs, and handling any complaints or concerns in a professional manner.
Qualifications Required: A position as a host or hostess is one that is not difficult to obtain. There are certain jobs that demand a high school diploma or a general equivalency diploma (GED), but there are also a lot of host jobs that don’t require either of those. In order to put themselves through high school and get their diplomas, there are students who work as hosts and hostesses.
A bachelor’s degree is typically required for promotion to supervisory positions in the hospitality industry, such as lead host or hostess. A person who wants to work as a front-of-house manager or take on a leading role in a high-end restaurant might benefit from earning a degree that is the equivalent of four years of study. A person who works as a host or hostess may wish to think about acquiring a bachelor’s degree in hospitality management if they have aspirations of becoming a restaurant general manager or owner in the future.
2020-2030 Job Growth Rate: The number of available Host/Hostess job opportunities in the United States is expected to grow by about 14% over the next 8 years.
4. Call Center Representative
417,000+ Jobs Available In The US
The most common duties of a Call Center Representative are handling customer questions, complaints, and inquiries. They may also be responsible for providing information about products and services, taking orders, processing payments, troubleshooting technical problems, and managing customer accounts.
Call Center Representatives typically work in fast-paced environments and must be able to handle multiple tasks at one time. They must have excellent communication skills and be able to resolve conflicts efficiently.
Qualifications Required: If you already have your high school certificate, the process of becoming an agent at a call center might be rather short. This is the standard minimum education needed for contact centers, however before you can apply for a job there, some call centers ask that you have worked in a call center or another customer service-related environment for at least a year.
2020-2030 Job Growth Rate: The number of available Call Center Representative job opportunities in the United States is expected to grow by about -2% over the next 8 years.
5. Bank Teller
405,000+Jobs Available In The US
A Bank Teller is responsible for a variety of tasks including greeting customers, processing customer transactions, and providing basic customer service. Bank Tellers typically work in a bank or credit union environment.
The number of jobs available in the consumer services industry will vary depending on the size of the organization and the geographical location. In general, larger organizations tend to have more job openings than smaller ones. Additionally, consumer services companies located in metropolitan areas usually have more job openings than those located in rural areas.
Qualifications Required: Most Bank Tellers have at least a high school diploma, although some jobs may require post-secondary education or specialized training. Many Banks also requireTellers to have previous experience working in customer service or cash handling.
Tellers must possess strong math skills and be able to accurately handle money. They must also be detail oriented and able to work well under pressure. Tellers typically work during regular business hours, but may also be required to work evenings or weekends.
2020-2030 Job Growth Rate: The number of available Bank Teller job opportunities in the United States is expected to grow by about -12% over the next 8 years.
6. Technical Support Engineer
333,000+ Jobs Available In The US
A Technical Support Engineer typically provides support to customers via phone, email, or chat. They are responsible for resolving customer issues, as well as providing training and support on company products. Technical Support Engineers must have strong problem-solving skills and be able to think quickly on their feet. They must also be excellent communicators, both written and verbally.
If you’re interested in a career as a Technical Support Engineer, there are many jobs available in the consumer services industry. Many companies are always in need of talented and skilled individuals to provide support to their customers. With the right skills and qualifications, you can find a great job in this field.
Qualifications Required: Get a bachelor’s degree at the very least. You can get the skills essential for a career as a technical support engineer by completing an undergraduate degree, which can help you learn the necessary information for the role. You have the option of majoring in either computer science, information technology, or software engineering at this time.
Acquire expertise working with a variety of software platforms. Learn applicable software systems while you are still in school to further enhance your skill set and get more expertise. Look for classes that cover these programs or submit your resume for jobs that need you to have knowledge of these operating systems and a variety of scripting languages.
Obtain certification at the A+ level from CompTIA. Obtaining your CompTIA A+ certification is one way to get the attention of those who are in charge of recruiting. This one instructs you on how to troubleshoot various software and platform problems and works with you to find solutions to those problems.
Keep up with the required maintenance for your certification. Employees who possess a CompTIA A+ certification are required to keep their certification status up to date on a regular basis and do so every three years. This requires retaking the certification test in addition to attending classes, seminars, and conferences, in order to keep up to speed on the best, practises for providing technical assistance.
2020-2030 Job Growth Rate: The number of available Technical Support Engineer job opportunities in the United States is expected to grow by about 10% over the next 8 years.
7. Customer Service Manager
211,000+ Jobs Available In The US
A customer service manager is responsible for the daily operation of a company’s customer service department. They are responsible for supervising customer service representatives and ensuring that they provide excellent customer service. They also develop and implement policies and procedures to improve the quality of customer service. In addition, they investigate and resolve complaints from customers.
Customer service managers typically work in an office environment, but some may travel to meet with clients or customers. They usually work full-time, but some may work part-time or have flexible schedules.
Qualifications Required: A bachelor’s degree in an area that is related to the position, as well as exceptional leadership abilities, are the essential requirements for beginning a career as a customer service manager. Experience working in a call center is desired, particularly if you have previous experience supervising employees in a contact center.
Your capacity to deliver results, your competitive spirit, and your ability to maintain your composure in high-pressure environments when time is of the essence are highly valued by many companies.
The ability to multitask, a feel for when and when to offer feedback to staff, and sound judgment on when to make exceptions while handling client concerns are all required talents for this profession in order to fulfill the tasks and obligations that come with it.
2020-2030 Job Growth Rate: The number of available Consumer Service Manager job opportunities in the United States is expected to grow by about 6% over the next 8 years.
8. Flight Attendant
111,000+ Jobs Available In The US
They are responsible for the safety and security of the passengers on board as well as their comfort. They must be able to work long hours and irregular shifts. They must have excellent customer service skills.
The duties and responsibilities of a Flight Attendant can vary depending on the airline they work for. Some airlines require their Flight Attendants to have a certain amount of experience working in customer service. Others may not have any specific requirements.
Qualifications Required: First and foremost, you must be at least 18 years of age. You will also need a high school diploma or equivalent, although some airlines may require a college degree as well.
You must be able to pass a background check and drug test, as well as have a valid passport. And of course, you’ll need to be fluent in English. Other languages are always a bonus, but not required.
Some airlines may have additional requirements, such as height or physical appearance restrictions, so it’s always best to check with the airline you’re interested in working for before beginning the application process.
2020-2030 Job Growth Rate: The number of available Flight Attendant job opportunities in the United States is expected to grow by about 10% over the next 8 years.
9. Hotel Concierge
8,000+ Jobs Available In The US
As a hotel concierge, you will be responsible for providing a wide range of services to hotel guests. You will need to be able to efficiently and effectively communicate with guests in order to provide them with the information and assistance they need. Some of the specific duties and responsibilities of a hotel concierge include:
– Providing information about local attractions, events, and activities
– Making restaurant reservations
– Arranging transportation
– assisting with luggage
– Handling guest requests and concerns
In order to be successful in this role, it is important that you have excellent customer service skills. You should also be able to multitask and work well under pressure.
Qualifications Required: There is no one set path when it comes to becoming a hotel concierge. Many hotels require concierges to have at least a high school diploma, but some may prefer applicants who have taken courses in hospitality or tourism.
Excellent customer service skills are a must for hotel concierges. They should be able to remain calm under pressure and handle difficult customer requests with ease. Concierges must also be excellent communicators and have strong writing skills.
2020-2030 Job Growth Rate: The number of available Hotel Concierge job opportunities in the United States is expected to grow by about 0% over the next 8 years.
If you’re excellent with people and like solving issues, a position in consumer services could be the right fit for you. Plus, with millions of positions available in consumer services, you’ll always have solid job security and potential for professional progression.
When you’re considering a job in consumer services, don’t forget to look long-term. For example, while there are now 25% more bank teller positions available than technological support engineers, bank teller occupations are anticipated to shrink by 12% by 2030, while tech support engineer roles would expand by 14% in the same time.
There are a wide variety of jobs available in the consumer services industry. Whether you’re looking for an entry-level position or a management role, there’s likely a job that’s perfect for you. So if you’re considering a career change, be sure to check out the consumer services industry!