Roofing Insurance Claims: Do’s and Dont’s

When severe weather occurs, roof damage can be a major problem for homeowners. Fortunately, most homeowners’ insurance policies cover repairs or replacements for damage caused by specific things such as windstorms, hailstorms, or falling trees. Filing an insurance claim for roof damage may seem overwhelming, but taking the right steps and avoiding mistakes can increase the probability of having a successful claim and a stress-free experience.

This article will outline the necessary precautions and steps that homeowners should follow when dealing with roofing insurance claims.

Roofing Insurance Claims: Do's and Dont's


Document the Damage Immediately

The moment you notice any roof damage, whether it’s after a storm or due to other reasons, start documenting the condition. Take clear photographs and videos of the affected areas from various angles. These visual records will serve as crucial evidence when you file an insurance claim, providing evidence of the extent of the damage.

Conduct Temporary Repairs

To prevent further damage to your home, you may need to conduct temporary repairs while waiting for the insurance claim process to proceed. Cover any exposed areas with tarp or plastic to prevent water infiltration. However, be sure to keep receipts and records of any temporary repairs, as your insurer may reimburse these expenses if they’re covered under your policy.

Contact Your Insurance Company Promptly

As soon as you discover the roof damage, contact your insurance company or agent to initiate the claims process. Most policies have specific timeframes within which you must report the damage, so don’t delay. Provide them with a detailed description of the damage, backed up with the photographs and videos you took earlier.

Understand Your Policy

Before submitting a claim, it’s crucial to review your insurance policy thoroughly to understand what damages are covered and what are not. You should also check the deductibles, coverage limits, and exclusions that could affect your situation. This will enable you to set realistic expectations and avoid any unexpected setbacks during the claim process.

Hire a Reputable Roofing Contractor

When it’s time to assess the damage and carry out repairs, choose a reputable roofing contractor with experience in dealing with insurance claims. A skilled contractor can accurately assess the damage, provide an estimate that aligns with your insurance adjuster’s evaluation, and help you navigate the process more smoothly.

Roofing Insurance Claims: Do's and Dont's


Don’t Delay Filing the Claim

One of the most critical mistakes homeowners make is waiting too long to file their insurance claims. Many policies have strict deadlines for filing claims after the incident occurs. If you don’t meet these deadlines, your claim may be denied. Act promptly to ensure your claim is processed in a timely manner.

Avoid Making Permanent Repairs Before Approval

While temporary repairs are necessary to prevent further damage, avoid making permanent repairs until your insurance claim is approved. Your insurer may not reimburse you for unauthorized repairs or replacements, so it’s essential to wait for their approval before moving forward.

Don’t Assume All Damages are Covered

Every insurance policy is different, and not all types of roof damage are covered. Don’t assume that your insurance will automatically cover all repair costs. Always consult your policy and clarify with your insurance company if you’re unsure about specific coverage aspects.

Avoid Accepting the First Offer Without Negotiation

It’s important to carefully review any initial settlement offers made by insurance adjusters to ensure that they will adequately cover all necessary repairs. If you find the offer to be insufficient, don’t hesitate to negotiate with your insurer to ensure a fair settlement.

Don’t Sign a Full and Final Release Too Quickly

When your insurance company offers a settlement, they may also ask you to sign a full and final release. This document releases them from any future liabilities related to the claim. Be sure to carefully check all repairs and ensure they have been properly addressed before signing the release. Once you sign it, you will not be able to reopen the claim.

Filing a roofing insurance claim may seem overwhelming initially, but following these dos and don’ts will ensure that you navigate the process successfully. Documenting the damage, understanding your policy, and hiring a reputable roofing contractor are key steps to success. Avoid common pitfalls such as delays, making unauthorized repairs, and accepting inadequate settlements.

Remember, your insurance company is there to help you during this challenging time, and with proper preparation and adherence to the process, you can ensure a smoother and more successful roofing insurance claim experience.